Cancelation and no-show policies aren’t anything new. Many providers and places of business have put one or both of these policies in place to help their business run effectively. Although cancelation and no-show policies may be frustrating and annoying to those asked to follow them, they serve a purpose, especially in the field of psychotherapy.
“Do you accept insurance?” This is usually one of the first questions prospective patients/parents ask me. It’s an important question! My short answer to that question is, “No.” The more in-depth answer is, “No, I do not accept insurance and am considered an out-of-network (OON) provider. I require payment at every session and provide a superbill that you can submit to your insurance company for any OON benefits you may be eligible for.” Let’s figure out what all of that means.
